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Velvet&Vine
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Terms and Conditions

Welcome to Velvet&Vine. By accessing or using our website, including making a purchase, browsing our content, or engaging with our services, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our site. If you do not agree with any part of these terms, you should not access the website or use any of our services.

To use our site, you must be at least the age of majority in your jurisdiction. You may not use our products or services for any unlawful or unauthorized purpose. Violating these Terms may result in termination of your access to the site. All product listings, descriptions, and pricing are subject to change at any time without notice. We strive to ensure that all information is accurate; however, we do not warrant that product descriptions, images, or pricing are error-free. In the event of any inaccuracies or errors, we reserve the right to correct them and cancel any orders placed under incorrect information. By placing an order, you agree to provide complete and accurate billing and shipping information. We reserve the right to refuse any order at our discretion, especially if we suspect fraud, unauthorized use, or violation of our Terms. Any refunds or exchanges are subject to our separate Return Policy, which can be found on our website. If you create an account on our site, you are responsible for maintaining the confidentiality of your account credentials. You agree to accept responsibility for all activities that occur under your account. We are not liable for any loss or damage resulting from your failure to safeguard your login information. Our website may contain links to third-party websites or services that are not affiliated with us. We are not responsible for the content, accuracy, or privacy practices of any third-party sites. These links are provided solely for your convenience and do not imply endorsement. All content on our site, including images, text, logos, and design elements, is the intellectual property of Velvet&Vine and may not be used, reproduced, or distributed without our express written permission.T o the fullest extent permitted by law, Velvet&Vine will not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. You agree to indemnify and hold us and our affiliates harmless from any claims or demands arising from your violation of these Terms or your misuse of our services. These Terms are governed by the laws of Florida, without regard to its conflict of law principles. We reserve the right to modify these Terms at any time. Updates will be posted to this page, and your continued use of the website after changes are made constitutes your acceptance of the new Terms. If you have any questions regarding these Terms of Service, please contact us at velvetandvineoffl@gmail.com.

Return and Refund Policy

We want you to love your purchase! If you’re not completely satisfied, we’re here to help. 

  • Return Eligibility: Returns are accepted within 30 days of the delivery date. Items must be unwashed and in original packaging with all tags attached.
  • Non-returnable items: Final sale items are not eligible for return.
  • Proof of purchase: A valid receipt or order confirmation is required.

How to Initiate a Return

  • Email us at velvetandvineoffl@gmail.com with your order number and reason for return. We’ll send you a return authorization and instructions free of charge. 
  • Your refund will be processed to your original payment method within 5–10 business days. Original shipping fees are non-refundable.
  • We currently do not offer direct exchanges. If you need a different item, please return the original and place a new order.
  • If you receive a damaged or wrong item, contact us within 7 days of delivery. We’ll make it right at no extra cost to you.

Copyright © 2025 Velvet&Vine - All Rights Reserved.

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